Our Culture
Our Culture
OUR PROMISE TO OUR TEAM MEMBERS
White Castle is where passionate and positive people deliver Memorable Moments while enjoying a deeply fulfilling career. We are:
REFLECTING CRAVER DIVERSITY
*data as of 2026
life at white castle
Like our famous Sliders, our jobs satisfy what people Crave. As our team members deliver Memorable Moments, we provide them with rewarding and fun careers. Within our fast-paced, friendly environment, we laugh often while always remaining focused on the needs of our customers.
Whatever their role, our team members welcome challenges and bring high energy and enthusiasm to creating Memorable Moments for our guests. We hold each other accountable and inspire one another to feed that Craving for continued success and growth. And we continually strive to improve our communities and the world around us.
inclusion & belonging
At White Castle, we are proud of our best-in-class team that reflects and respects the diverse communities of Craver generations everywhere. Here, you’re seen and heard, your perspectives are valued, and your ideas are acted on. By building a warm and welcoming workplace, we’re able to feed the hunger, hopes, and dreams of our team members.
learning & development
Our team members Crave greater knowledge and expertise so they can fulfill our mission while advancing their careers. Whether you put your talents to work in our Restaurants, Manufacturing Plants, or Home Office, we’re proud to provide all the tools and training you need to succeed. We offer a variety of training and continuing education options for team members in every area of specialty and level of experience.
WE’RE A GREAT PLACE TO WORK. AND WE BROUGHT RECEIPTS.
We could tell you White Castle is a great place to work, but we’d rather let our team members do the talking. That’s why we’re proud to be Great Place To Work® Certified™. This recognition is based entirely on team member feedback, making it one of the most meaningful honors we can receive.
It’s all about our people.
When asked what they value most about working at White Castle, the answer is often the same: the people. That makes sense. Our culture has always put people above processes. We set high standards when hiring because great people help create a great workplace. Or as John Kelley, our Chief People Officer, says:
“We’re particular about who we let into the Castle. You can trust that the people you work with are just as dedicated, diligent, and dependable as you are.”
Finding the right fit.
We believe skills can be taught, but character can’t. We intentionally hire people with the passion, energy, and integrity to thrive in our unique culture. This culture is strengthened through structures, resources, and practices that ensure our team members enjoy a consistent experience, regardless of their department, location, or manager.
We’ve got your back.
Supporting our people is where our culture gets real. Whether it’s our Team Member Relief Fund that helps team members deal with life’s little and not-so-little emergencies or our commitment to helping team members enjoy positive work-life harmony, we treat everyone with dignity and respect. We also invest in their future through tuition assistance, defined promotion paths, and regular performance check-ins.
Whether you work in one of our Restaurants, at Our Manufacturing Plants, or in our Home Office, you’ll find a welcoming, supportive environment where you can grow, contribute, and be yourself.
IN IT FOR THE LONG-RUN
What is one thing you would tell a new joiner about White Castle?
White Castle not only offers a unique product, but also fosters a unique, Family Inclusive culture that creates a fun and rewarding work experience with career opportunities for all. Over the years, I have seen friendships formed, careers built, and teams that come together to overcome challenges. It makes White Castle a truly great place to work!
Favorite Menu Item: The Original Slider with cheese
Maria Rivera, TMS Manager – Restaurant Division, Home Office
Team Member since 1994
What first drew you to White Castle?
My dad’s love of White Castle drew me to the company. We didn’t have a Castle in my town, so we had to drive a long way to satisfy our Crave. I remember riding in the passenger seat as a young girl with my daddy just to go to the Castle.
Favorite Menu Item: The Double Cheese Slider
Heidi Orndorff, Administrative Services Manager, Zanesville Meat Plant
Team Member since 2001
What’s one thing you’d tell a new joiner about White Castle?
No two days are ever the same. There are always different people to meet and work with.
Favorite Menu Item: The Jalapeño Chicken Ring Slider
Manny Thakkar, District Supervisor, Chicago
Team Member since 1987
What first drew you to White Castle?
My childhood was spent as a Craver eating White Castle Sliders at the drive-in movies with my cousins. I became a Castle team member because my aunt would always tell me how much she loved working for White Castle.
Favorite Menu Item: The Chicken Rings
Doretha Proctor, District Supervisor, Detroit
Team Member since 1991
